About the Awards for Excellence 
The Awards are the most dependable and authoritative guide to Australia’s best restaurants and caterers. With more than 500 trained judges and 1500 entrants, the Awards for Excellence set the national benchmark. They are the most important and respected industry awards, specifically designed to objectively recognise and promote industry best practice.
In 2016, the 18th year, of the Awards for Excellence nationally, the program gives restaurant and caterers well deserved recognition of their hard work; promotional support; and help to attract incremental business. There will be a number of industry events held around Australia to announce the winners and celebrate the outstanding achievements of restaurants and caterers in this vibrant and hardworking industry.

Benefits of entering into the Awards for Excellence

  • The nomination fee, or cost to enter, covers judging costs ONLY – meaning that every dollar will eventually go back into your business when the judges come to evaluate you!
  • Through Restaurant & Catering’s comprehensive communications plan, your business will be assured of gaining extra media attention during the Awards period.
  • The promotion and marketing assistance you will receive for being a Finalist in the Awards for Excellence will go a long way towards seeing increased patronage and loyal custom for your business!
  • You will receive a judging report statistically benchmarking your establishment against your peers.
  • Taking your staff along to the Awards evening is a great way to reward them for their hard work and say thank you for contributing to your business.

Savour Australia Restaurant & Catering HOSTPLUS Awards for Excellence 2016 event dates

REGION DATE
SA Monday 18 July 2016
QLD/NT Monday 1 August 2016
VIC/TAS Monday 15 August 2016
WA Monday 29 August 2016
NSW Monday 12 September 2016
ACT Monday 19 September 2016
NATIONALS Monday 24 October 2016

RACES Judging System

The Judging System
When judging establishments in the Awards for Excellence, the RACES Judging System is used.To view a copy of the Restaurant & Catering Assessment Criteria click on the link below:

2016 Restaurant Assessment Criteria
2016 Catering Assessment Criteria   

 
The RACES Model
The Restaurant and Catering Evaluation System (RACES) consists of two divisions with 66 criteria in the Fine Dining division and 55 criteria in the Informal and Casual Dining division. These criteria were identified from a large survey of diners. There was a follow-up survey which identified how important each of those criteria was to the whole dining experience. The results of this second survey identifies the weighting for each criterion. These figures have been fine tuned in two consequent smaller surveys.
The advantages that this process has over other restaurant evaluation processes are:

  • a consist rating scale is applied to all criteria
  • a universal scale is used to enable intra-category and inter-category comparison
  • there is a unique weighting for each criterion
  • judges receive substantial training prior to participating
  • standards for making judgements are consistent
  • standards for making judgements are reviewed annually
  • the process of evaluation is completely independent of Restaurant & Catering
  • the evaluation process has in-built safeguards for the moderation of results

The Rating Scale
The system uses a six point rating scale (0 – 5) where, for the establishment being assessed relative to the spectrum of all establishments on each of the criteria:

 
0          means the criterion is not being met at all by that establishment
1          means the criterion is being met satisfactorily by that establishment
2          means the criterion is being barely satisfied by that establishment
3          means the criterion is being clearly satisfied by that establishment
4          means the criterion is being satisfied very well by that establishment
5          means the criterion could not be satisfied any better by any establishment
 
Establishments are rated on each criterion, its performance being compared to set standards. These are based on the single judging experience of the judge on a specific evening.

The Universal Scale
The universal scale means that the rating scale accommodates all establishments on each of the criteria. It is this factor that will allow cross-category comparisons within each division. To enable this comparison, standards are set at each level of the rating scale for each criterion.
This technique produces a universal scale within each division so that inter-category comparability can be attained and awards across categories, such as for the Restaurant of the Year, can be made. Comparisons across the divisions are not as reliable or valid.
 
Criteria Weightings
In a separate survey, a weighted factor was determined for each criterion to allow for what people thought were more significant criteria in the whole dining experience.
The weighted factor for each criterion is multiplied by the rating on that criterion. The sum of all these products will give the restaurant its total assessment. This process has proved to be reliable, valid and consistent. The strength of the RACES process is that professional judges need training in only the rating system, one scale is applied to all criteria. This is where consistency of data is obtained. Other restaurant evaluation systems have experienced difficulty with using varying scales for different criteria.
 
Judges
Judges are chosen by the Chair of Judges and Restaurant & Catering based on specific criteria including:

  • strong interest in food and wine
  • not an employer or employee in the hospitality industry
  • an ability to apply criteria-referenced judgments
  • high professional credibility and personal integrity

Each judge receives comprehensive training to ensure universal understanding of the judging system which provides consistency across all categories. The training for a judge consists of:

  • an introduction to the system
  • clarification of the process used
  • establishing the standards for making judgments on each of the criteria
  • a restaurant visit where both the process and standards are discussed
  • a debriefing session on the restaurant visit with explanations

Standards for Making Judgments
The consistent application of standards is an essential feature of the RACES system. The standards are all listed in a separate document and the main focus of all training is to develop a good understanding of those standards.